Our team reviews requests during business hours. Most updates completed within 1–3 business days — complex configurations may require additional time.
New to Deggy?
Get Started
Set up reports, checkpoints, tours and more
Already set up?
Submit a Change
Update an existing configuration
Do these first
Set up report delivery
Tell us which email addresses should receive reports, which report types and how often — daily, weekly or monthly. Different recipients can receive different reports.
Confirm checkpoint names
Your buttons arrive pre-registered as Company Name 01, 02 and so on. Submit a request to rename them to match your actual locations — entrance, lobby, parking level 2 etc.
When you're ready — optional
Configure tours
Tours define when patrols happen and which checkpoints must be scanned. Once configured, tour-based reports show missed checkpoints, success rates and patrol patterns over time.
When submitting your tour, here is what each field means:
Add incident types
Set up incident categories that appear in the Deggy app — for example Suspicious Activity, Property Damage, Medical Emergency. Personnel can log these during patrol.
Register employees
Register employee buttons to track patrol activity by individual. Unlocks the Downloads by Employee report. Each employee must scan their assigned button before starting a tour.
Prefer to manage the software yourself?
Select the type of change, provide the details and our team will take care of it. A confirmation will be sent once your update is live.
When requesting a new tour or modification, include your tour details in this format within the request details field. This allows our team to configure your tour accurately without requiring follow-up.